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Customer Service Coordinator - Maidstone jobs in Ashford

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customer service coordinator - maidstone

  • Customer Service
  • Ashford
  • Up to £11.95 per hour
  • Temporary
  • Full Time
  • 945189
  • 03 Jul 2018
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Customer Service/Scheduler

Temp to Perm position

The company provide utility services to customers throughout the South West.

The role is to provide a focal point of contact for customers who within the South West. The role will include providing quotations, booking site visits, taking payment, co-ordinating the execution of the work programming. This will require the post holder to be the single point of contact for a customer and to take them through each stage of the job, for which they will have full accountability and ownership.

Skills required

* Ability to work in a pressured environment as part of a highly focused team.
* An attitude for excellent customer service.
* A willingness to take ownership of a customer's project, and be accountable for its performance.
* Good telephone skills.
* Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills.

Experience of dealing with the general public.

* Must have good customer service skills
* Excellent communicator
* Experience of planning resource would be very beneficial - previous experience in a role with some transferable skills around coordinating, scheduling, planning etc
* Good standard of IT proficiency and ability and willingness to learn new systems (previous experience of SAP and any GPS location systems would be v beneficial)
* Current or previous experience or understanding of Electricity network, electrical engineering etc v beneficial

Nicholas Associates Professional is a highly respected industry leading professional recruitment agency specialising exclusively in Executive Search and Selection, Construction, Engineering and Technical, and Finance and Accountancy roles across the UK and internationally. Working with many of the UK's most well-known client brands, we are passionate about matching the best talent to the best roles.

Nicholas Associates Professional is part of Nicholas Associates Group, a market leading partner of choice for talent management solutions, from Apprentice to Boardroom. For us, it's all about enabling people to be their best.

To find out more about us please visit

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