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customer service advisor

  • Customer Service
  • Ashford
  • Up to £18000 per annum
  • Permanent
  • Full Time
  • EW/CSA
  • 13 Feb 2018
  1. Jobs in Kent from Office Angels
  2. Office Angels
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Do you pride yourself on your excellent customer service? Would you like to work for an interesting company who thrive on providing outstanding customer service at every stage of a customers journey? If so we have an ideal role for you.

Key responsibilities are to:

* Ensure customers engagement is professional, polite and informative at all times and in all communications
* Deliver an excellent customer experience to all our customers
* Follow up on quotes/enquiries and actions proactively, daily reports
* Escalate customer compliments and complaints
* Attend meetings (internal and external) as and when required
* Work with other departments when required-including warehouse assistance when needed

Skills and experience required:

* Previous experience working within a customer care role
* Exceptional communication skills both verbal and written
* Demonstrate company values through winning behaviour everyday and in every task

If you are seeking a new Customer care role and would like to work for a company who truly value their employees then please apply today.

Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 72hrs please assume that you have not been successful on this occasion and your CV will be kept on record for future positions.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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